EXCHANGES AND RETURNS
We offer exchanges and returns within 30 days of your purchase.
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1-YEAR WARRANTY ON ALL TOOLS
1-year warranty against manufacturing defects.
Have a question?
What is the maximum heat on the Love Wins Wand?
410°F
Can the temperature be adjusted?
No.
What type of material is the barrel made of?
100% pure titanium
What sizes does this wand come in?
19mm (⅞”), 25mm (1”), and 32mm (1.25”)
Are the barrels interchangeable?
No.
Which size will produce beach waves?
For beach waves, we recommend the 32mm size
Which size will produce the longest-lasting curls?
We would recommend the 25mm for the longest-lasting curls
What type of curls will I get from the 19mm?
The curls will be much like ringlets
Does this wand have a clip/clamp?
No, our wands are of the clip-less design
Does this wand come with a heat-resistant glove?
Yes.
Does the Love Wins Wand have an automatic shut-off feature?
No.
Can I use this wand in other countries?
Yes, this tool is dual voltage: 110V - 240V. It can be used internationally with the proper adapter.
Do I need a converter?
Because the tool is dual voltage, we do not recommend the use of a converter with this tool - only an adapter.
How can I receive a complimentary adapter to use with this tool?
We include complimentary adapters - type I (AU), type C (EU) or type G (UK) - with most international orders while supplies last.
What is the best way to store this tool?
Store in a cool dry place away from water/humidity. Be careful not to wrap the cord around your NUME when the item is being stored. It is better to loosely fold the cord or make a loose figure 8 with the cord and tie with a rubber band. Always leave some slack right where the cord meets the base. If possible, try to store the tool in a padded pouch.