EXCHANGES AND RETURNS
We offer exchanges and returns within 30 days of your purchase.
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1-YEAR WARRANTY ON ALL TOOLS
1-year warranty against manufacturing defects.
Have a question?
What is the maximum heat on the Classic Curling Wand Reverse?
410°F
Can the temperature be adjusted?
No
What type of material is the barrel made of?
100% pure tourmaline ceramic
What are the dimensions of the barrel?
25mm at the widest part which tapers down to 13mm at the base (1 inch to 1/2 inch wide)
Are the barrels interchangeable?
No
What type of curls will the Reverse Wand produce?
This wand will produce mermaid curls which will give you ringlets to beach waves (and vice versa).
Does the Reverse Wand have an automatic shut-off feature?
No
Does this wand have a clip/clamp?
No, our wands are of the clip-less design
Does this wand come with a heat resistant glove?
Yes
Can I use this wand in other countries?
Yes, this tool is dual voltage: 110V - 240V. It can be used internationally with the proper adapter.
Do I need a converter?
Because the tool is dual voltage, we do not recommend the use of a converter with this tool - only an adapter.
How can I receive a complimentary adapter to use with this tool?
We include complimentary adapters - type I (AU), type C (EU) or type G (UK) - with most international orders while supplies last.
What is the best way to store this tool?
Store in a cool dry place away from water/humidity. Be careful not to wrap the cord around your NUME when the item is being stored. It is better to loosely fold the cord or make a loose figure 8 with the cord and tie with a rubber band. Always leave some slack right where the cord meets the base. If possible, try to store the tool in a padded pouch.