All NuMe hair styling tools, except for accessories and hair care products, have a 1 Year Limited Manufacturer Warranty. If your NuMe product does not function properly within the first 12 months from the date of purchase, NuMe will provide an exchange or replacement for the same model or an identical model of equal or lesser value.Only tools purchased directly from NuMe or an authorized NuMe retailer with a valid proof of purchase are eligible for a replacement under this policy.
The warranty for all NuMe straighteners, wands, and dryers, is valid for the first year (12 months) from the date of purchase. The duration of the warranty begins at the time of purchase, not at the time of the tool’s first use. Hair care products as well as hair accessories such as brushes, clips, combs, etc., do not come with a warranty.
This 1 Year Warranty does not apply to any defect in the products arising from:
If your tool is disqualified from the warranty due to one of the reasons stated above, NuMe can still replace your tool under warranty for a small warranty fee.
To begin the process, please email your order details along with a short description of the problem to email@example.com